At SunglassKart, we are committed to delivering your order safely and promptly.
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During peak sales periods, festivals, or promotional campaigns, processing times may be slightly longer.
Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, and other unforeseen circumstances.
Free Shipping on eligible orders as displayed on the website.
Shipping charges, if applicable, will be displayed during checkout before payment.
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).
Courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for re-shipment.
Orders may be cancelled before they are shipped from our warehouse.
Once an order has been dispatched, cancellation requests cannot be accepted.
To request cancellation, please contact our customer support team immediately after placing the order.
SunglassKart reserves the right to cancel any order under the following circumstances:
Product is out of stock.
Pricing or product information errors.
Suspected fraudulent transactions.
Payment verification failure.
Logistics restrictions preventing delivery.
In such cases, any prepaid amount received will be refunded to the original payment method.
For cancelled prepaid orders, refunds are generally processed within 5–7 business days after cancellation approval. Actual credit timelines may vary depending on your bank or payment provider.
For shipping or cancellation-related queries, please contact:
SunglassKart Customer Support
Email: care@houseofbrands.in
Website: www.sunglasskart.in
We are committed to providing a smooth and transparent shopping experience for every customer.